Accessibility Statement — Chester Financial LLC

Accessibility Statement

Chester Financial LLC — NMLS #2454525 · Licensed in Connecticut · Last updated:

Our commitment

Chester Financial LLC is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We’re continually improving the user experience and applying the relevant accessibility standards.

Standards & conformance goal

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user‑friendly for everyone.

Note: Conformance is an ongoing effort. Some content (e.g., third‑party widgets or older PDFs) may not fully meet WCAG until we complete remediation or provide an accessible alternative.

Measures we take

  • Use of semantic HTML, proper headings, and ARIA only when needed.
  • Keyboard‑accessible navigation and focus styles.
  • Color contrast checks and color‑independent cues.
  • Labels and instructions for forms; clear error handling.
  • Text alternatives (alt text) for non‑decorative images.
  • Captioning/transcripts for any Chester‑produced videos or audio.
  • Accessible PDFs going forward; accessible alternatives for legacy PDFs.
  • Regular testing using automated tools and manual review with assistive technologies.

Compatibility with browsers & assistive technology

Our site is designed to work with the latest versions of major browsers (Chrome, Safari, Firefox, Edge) and assistive technologies such as screen readers (e.g., NVDA, JAWS, VoiceOver). Some older browsers may not fully support modern accessibility features.

Feedback & assistance

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or need information in an alternative format, please contact us. We aim to respond within 2–3 business days.

Known limitations

If we become aware of specific issues, we will list them here along with a temporary alternative. You can also request assistance using the contact methods above.

Formal complaints

If you have communicated an accessibility issue and are not satisfied with our response, you may be able to file a complaint with the U.S. Department of Justice or other applicable authorities. We will provide information on applicable processes upon request.