SMS / Text Messaging Terms

Program description

With your consent, Chester Financial LLC ("Chester," "we," "us") may send you SMS/text messages related to your inquiry, application, or services. Examples include: responding to your inquiry, scheduling a call, document reminders, and (if you opt in) limited marketing about mortgage‑broker services. We may send messages from one or more Chester Financial phone numbers or from a messaging provider on our behalf.

Consent & eligibility

• Opt‑in required. We send texts only if you provide your mobile number and give consent (for example, by checking a consent box and clicking submit on our web form).
• No purchase is required. Consent to receive texts is not a condition of obtaining services.
• Age/location. The program is intended for U.S. users 18+ using U.S. mobile carriers.

Short consent for forms: “By providing your number, you agree Chester Financial may call or text you at this number. Message/data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. Consent is not required to obtain services.”

How to opt out or get help

• Opt‑out: Reply STOP to any message to unsubscribe. You may also email info@chester-financial.com and we will remove your number.
• Help: Reply HELP for help, or contact info@chester-financial.com or (860) 406‑3510.
• Frequency: Message frequency varies based on your interaction with us.
• Fees: Message and data rates may apply from your carrier or plan.
• Quiet hours: We endeavor to send messages between 8:00 a.m. and 8:00 p.m. local time.

Carrier & delivery disclosures

• Delivery of messages is subject to your mobile carrier network and device. Carriers are not liable for delayed or undelivered messages.
• Supported carriers include major U.S. carriers (e.g., AT&T, T‑Mobile, Verizon, and others). Availability may vary by carrier and device.
• If your number is recycled or reassigned, please notify us so we can stop messages to the prior subscriber.

Privacy & data use

• We do not sell your mobile number. We use your number to provide messaging you request, and we keep records of consent, opt‑outs, and message history as required for compliance.
• Personal information collected in connection with an application or customer relationship is handled under our GLBA Privacy Notice (PDF).
• Public‑site data (including cookies/pixels) is described in our Website Privacy Policy and can be controlled at Your Privacy Choices.

Changes to these SMS Terms

We may update these SMS Terms from time to time. We will post the updated version and revise the “Last updated” date above. Your continued participation after updates means you accept the updated terms.

Contact

Questions about our SMS program? Email info@chester-financial.com or call (860) 406‑3510.